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CPAO : Check PPO Status Online

Organization : Central Pension Accounting Office
Facility : Check PPO Status
Applicable For : India
Home Page :

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How To Check CPAO PPO Status?

Go to the official website of CPAO to check the PPO sttaus.

Related / Similar Service : Pension Status

Scroll down the page and you can find a facility to check PPO status. Please Enter PPO Number & click Go Button.

You will receive the details of PPO as shown below.

How To Check CPAO Grievance Status?

CPAO has fully functional Grievance Redressal Mechanism which is managed by trained retired government officers. Pensioners can lodge their grievances through phone, fax, email, website and personal visits.

The grievance Cell has ten lines Toll Free th number 1800117788. Since its inception from 14 Sep 2011; it has settled 5,26,831 grievances till Nov, 2017.

You are required to enter Grievance Id to know the status. The service is available in the home page.

FAQs On Pension

Frequently Asked Question (FAQs) On Pension

Who is responsible for initiating pension case of a retiring Govt. servant?
Head of Office is responsible for initiating pension cases of retiring Government Servant.

Is the Head of Office supposed to apprise the government servant of the details of his pension case?
Yes, He is supposed to give a copy of the pension calculation sheet to the pensioner, which will include the details of period of service rendered, date and rate of last increment and scale of pay etc

What should the Head of Office do if he finds any information missing from the pension documents forwarded to PAO?
If after forwarding the pension documents to the PAO, the Head of Office comes across any event that may have a bearing on the admissible pension; he should immediately intimate the same to the PAO.

When should the CPAO dispatch the PPO to CPPC?
By 20th of the month of retirement provided the case is timely received from concerned PAO.

When should CPPC credit the first pension to the pensioners account?
After completing all formalities, CPPC should credit the first pension to pensioners account on the last date of the month following the month of retirement or within 40 days of the receipt of the PPO/SSA whichever is earlier.

What are the modes of disbursement of pensions?
i. Public Sector Banks and Other Nominated Banks (Private Sector Banks);
ii. Pay and Accounts Offices;
iii. Money Orders; and
iv. Treasuries (For High Court Judges and All India Service pensioners only).

Who is the Pension Sanctioning Authority?
Head of Office in the Ministry/Deptt./Office where a Government servant last served/died is the pension sanctioning authority.

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